Terms of Service

Effective date: April 2, 2026

Last updated: April 2, 2026

1. Acceptance of Terms

By downloading, installing, accessing, or using any application or service provided by Solo Innovations LLC (“Solo Innovations,” “we,” “us,” or “our”), including Solo Fitness (the “App”), you agree to be bound by these Terms of Service (“Terms,” “Agreement”). This Agreement constitutes a legally binding contract between you (“you,” “your,” or “User”) and Solo Innovations LLC.

These Terms apply to all users of the App, including free-tier users, subscribers, and any person who accesses or interacts with the App’s features or content.

By using the App, you also acknowledge that you have read and agree to our Privacy Policy and our Consumer Health Data Privacy Policy, which are incorporated into these Terms by reference.

If you do not agree to these Terms, do not download, install, or use the App. Your continued use of the App after any modifications to these Terms constitutes acceptance of those changes.

2. Eligibility

You must be at least 16 years of age (or the minimum digital consent age in your jurisdiction, whichever is higher) to create an account and use Solo Fitness.

If you are between 16 and 18 years of age (or the age of majority in your jurisdiction), you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf and consents to your use of the App.

We do not knowingly collect personal information from children under 16. If we learn that we have collected data from a child under the applicable minimum age, we will promptly delete that information in accordance with our Privacy Policy.

3. Description of Service

Solo Fitness is an AI-powered fitness and wellness application developed by Solo Innovations LLC. The App is available on iOS and Android and provides the following features (which may vary by subscription tier and device capabilities):

Solo Fitness is offered in three subscription tiers:

Solo Fitness is a general wellness product. It is not a medical device as defined by the U.S. Food and Drug Administration (FDA), the European Union Medical Device Regulation (EU MDR), or any other regulatory body. See Section 14 for full health disclaimers.

4. Account Registration

To use Solo Fitness, you must create an account using one of the following methods:

By creating an account, you agree to:

You are responsible for all activity that occurs under your account, whether or not you authorized it.

5. Subscription and Payment Terms

Solo Fitness offers both free and premium subscription tiers. Premium subscriptions (Pro and Elite) unlock additional features as described in Section 3.

Billing:

Auto-Renewal:

Price Changes:

6. Free Trial Terms

Solo Innovations may offer free trial periods for Pro or Elite subscriptions at its discretion.

7. Cancellation and Refund Policy

You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period — you will retain access to premium features until then. No partial refunds are provided for unused time remaining in a billing cycle.

To cancel on iOS (iPhone/iPad):

  1. Open Settings on your device
  2. Tap your name (Apple ID) at the top
  3. Tap Subscriptions
  4. Tap Solo Fitness
  5. Tap Cancel Subscription

For more information, visit Apple’s subscription management page.

To cancel on Android:

  1. Open the Google Play Store app
  2. Tap your Profile icon in the top right
  3. Tap Payments & subscriptions
  4. Tap Subscriptions
  5. Tap Solo Fitness
  6. Tap Cancel subscription

For more information, visit Google’s subscription management page.

Refunds:

All refund requests are handled by Apple or Google in accordance with their respective refund policies. Solo Innovations does not process refunds directly.

8. Artificial Intelligence Features

Solo Fitness uses artificial intelligence (“AI”) to enhance your experience. This section provides transparency about how AI is used in the App, in compliance with the EU AI Act and other applicable regulations.

AI-Powered Features:

AI Providers:

EU AI Act Transparency Disclosure:

AI features in Solo Fitness produce probabilistic outputs generated by machine learning models. These outputs are not the advice of human professionals (physicians, dietitians, certified trainers, or other licensed practitioners). AI recommendations should be treated as general informational suggestions, not professional guidance.

Data Sent to AI Providers:

When you use AI features, relevant data (such as workout history, health metrics, food images, or text input) is sent to our AI providers for processing. For details on what data is shared, how it is handled, and your rights, see our Privacy Policy.

AI Training:

Your personal data is NOT used to train the foundational models of our AI providers. Data sent to Google Gemini and OpenAI is processed under data processing agreements that prohibit the use of your data for model training.

Limitations:

Opt-Out:

You may opt out of AI coaching and personalized AI features through the App’s settings. However, content moderation powered by AI cannot be disabled, as it is necessary to maintain community safety and enforce our content standards.

9. User-Generated Content

Solo Fitness allows you to create and share content, including but not limited to workout posts, progress photos, text updates, guild messages, comments, and profile information (collectively, “User Content”).

Ownership:

You retain all ownership rights to your User Content. Solo Innovations does not claim ownership of any content you create or upload.

License Grant:

By posting User Content to Solo Fitness, you grant Solo Innovations a non-exclusive, worldwide, royalty-free, sublicensable, transferable license to use, reproduce, display, distribute, and modify your User Content solely for the purpose of operating, promoting, and improving the App. This license ends when you delete your User Content or your account, except as noted below.

Content Standards:

You agree not to post User Content that:

AI Moderation:

User Content may be reviewed by AI-powered moderation systems (see Section 8) to detect violations of these content standards. Content flagged by AI moderation may be removed or restricted pending human review.

Social Data on Account Deletion:

When you delete your account, your User Content (posts, comments, profile data) will be removed. However:

Solo Innovations respects the intellectual property rights of others and complies with the Digital Millennium Copyright Act (“DMCA”).

Filing a Takedown Notice:

If you believe that content on Solo Fitness infringes your copyright, you may submit a DMCA takedown notice to our designated agent with the following information:

  1. A physical or electronic signature of the copyright owner or authorized representative
  2. Identification of the copyrighted work claimed to have been infringed
  3. Identification of the infringing material and information sufficient to locate it within the App
  4. Your contact information (name, address, telephone number, email)
  5. A statement that you have a good faith belief that the use is not authorized by the copyright owner, its agent, or the law
  6. A statement, made under penalty of perjury, that the information in the notice is accurate and that you are authorized to act on behalf of the copyright owner

Designated Agent:

Solo Innovations LLC Attn: DMCA Agent Email: legal@soloinnovationshq.com

Counter-Notification:

If you believe your content was removed in error, you may submit a counter-notification containing:

  1. Your physical or electronic signature
  2. Identification of the material that was removed and its location before removal
  3. A statement under penalty of perjury that you have a good faith belief the material was removed by mistake or misidentification
  4. Your name, address, telephone number, and a statement consenting to jurisdiction of the federal court in your district (or King County, Washington, if outside the U.S.)

Upon receipt of a valid counter-notification, we will provide a copy to the original complainant and restore the material within 10–14 business days unless the complainant files a court action.

Repeat Infringers:

Solo Innovations will terminate the accounts of users who are determined to be repeat infringers in appropriate circumstances.

11. Acceptable Use

You agree to use Solo Fitness in a lawful and respectful manner. The following conduct is prohibited:

Enforcement:

Solo Innovations employs a graduated enforcement approach:

  1. Warning — for first-time or minor violations
  2. Temporary suspension — for repeated or moderate violations
  3. Permanent termination — for severe violations, illegal activity, or continued violations after prior warnings

We reserve the right to skip steps in the enforcement process for severe violations that pose an immediate risk to user safety or the integrity of the App.

12. Third-Party Services and Integrations

Solo Fitness integrates with the following third-party services to provide its features:

  1. Supabase — backend infrastructure, database, and authentication
  2. Google Gemini — AI coaching and health insights
  3. OpenAI — content moderation
  4. RevenueCat — subscription management and billing analytics
  5. Apple HealthKit — health and fitness data sync (iOS)
  6. Google Health Connect — health and fitness data sync (Android)
  7. Oura — ring-based health data integration
  8. Garmin — wearable fitness data integration
  9. WHOOP — wearable recovery and strain data integration
  10. Expo Push Notifications — push notification delivery
  11. USDA FoodData Central — food nutrition database
  12. Open Food Facts — barcode-based food nutrition data
  13. OpenWeatherMap — weather data for outdoor activity context
  14. Apple Maps — map and location services (iOS)
  15. Google Maps — map and location services (Android)
  16. Resend — transactional email delivery

These third-party services are governed by their own terms of service and privacy policies. Solo Innovations is not responsible for the practices, availability, or content of third-party services. For details on how your data is shared with these services, see our Privacy Policy.

By using features that rely on third-party integrations, you acknowledge and agree that your data may be processed by these services in accordance with their respective terms.

13. Apple HealthKit and Google Health Connect

Solo Fitness integrates with Apple HealthKit (iOS) and Google Health Connect (Android) to read and write health and fitness data with your explicit permission.

Apple HealthKit — Required Terms:

In compliance with Apple’s App Store Review Guidelines, Solo Innovations affirms that data obtained through Apple HealthKit:

HealthKit data is used solely to provide you with health and fitness features within Solo Fitness.

Google Health Connect — Equivalent Terms:

In compliance with Google Play policies, Solo Innovations affirms that data obtained through Google Health Connect:

Revoking Permissions:

You may revoke HealthKit or Health Connect permissions at any time through your device’s system settings. Please note that revoking permissions does not automatically delete data that was previously synced to Solo Fitness. To request deletion of previously synced health data, please contact us at privacy@soloinnovationshq.com or use the data deletion feature within the App. See our Privacy Policy for full details on data retention and deletion.

14. Health and Fitness Disclaimer

Solo Fitness is a “General Wellness Product.” It is NOT a medical device as defined by:

AI Coaching Disclaimer:

AI-generated coaching, recommendations, and health insights are probabilistic outputs produced by machine learning models. They are not the advice of licensed physicians, certified personal trainers, registered dietitians, or other qualified health professionals. AI outputs should be treated as general informational suggestions only.

User Responsibilities:

Limitations:

15. Intellectual Property

Company IP:

All content, design, code, graphics, logos, trademarks, trade names, service marks, user interface designs, and other intellectual property within Solo Fitness are the property of Solo Innovations LLC and are protected by applicable intellectual property laws, including copyright, trademark, and trade secret laws. You may not copy, modify, distribute, sell, lease, or create derivative works based on our intellectual property without prior written consent from Solo Innovations.

User Content:

You retain all ownership rights to your User Content, subject to the license grant described in Section 9.

Feedback:

If you provide Solo Innovations with any feedback, suggestions, ideas, or recommendations regarding the App (“Feedback”), you grant Solo Innovations a perpetual, irrevocable, worldwide, royalty-free, fully sublicensable license to use, modify, and incorporate such Feedback into the App or any other product or service without any obligation or compensation to you.

16. Termination

Termination by You:

You may delete your account at any time through the App’s settings or by contacting support@soloinnovationshq.com. Upon account deletion:

Termination by Solo Innovations:

We may suspend or terminate your account if you violate these Terms:

Effect of Termination:

Upon termination:

Survival:

The following sections survive termination: Sections 9 (license grant for previously shared content), 10, 14, 15, 17, 18, 19, 20, 21, 22, 23, and 26.

17. Warranty Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE APP IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

SOLO INNOVATIONS LLC EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. IF YOU ARE A CONSUMER IN THE EUROPEAN UNION OR EUROPEAN ECONOMIC AREA, NOTHING IN THIS SECTION AFFECTS YOUR STATUTORY RIGHTS UNDER APPLICABLE EU CONSUMER PROTECTION LAW, INCLUDING THE EU CONSUMER RIGHTS DIRECTIVE AND THE EU DIGITAL CONTENT DIRECTIVE.

18. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

SOLO INNOVATIONS LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE APP, INCLUDING BUT NOT LIMITED TO:

THE TOTAL AGGREGATE LIABILITY OF SOLO INNOVATIONS LLC FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE APP SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO SOLO INNOVATIONS IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100 USD).

EXCEPTIONS:

NOTHING IN THIS SECTION SHALL LIMIT LIABILITY FOR:

IF YOU ARE A CONSUMER IN THE EUROPEAN UNION OR EUROPEAN ECONOMIC AREA, THIS LIMITATION OF LIABILITY SHALL APPLY ONLY TO THE EXTENT PERMITTED BY MANDATORY EU CONSUMER PROTECTION LAW.

19. Indemnification

You agree to indemnify, defend, and hold harmless Solo Innovations LLC, its officers, directors, employees, agents, affiliates, and licensors from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

EU/EEA Carve-Out:

If you are a consumer in the European Union or European Economic Area, this indemnification obligation applies only to the extent that your actions constitute willful misconduct or gross negligence, and does not affect your mandatory consumer protection rights under applicable EU law.

20. Dispute Resolution and Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.

Informal Resolution:

Before initiating any formal dispute resolution, you agree to first contact Solo Innovations at legal@soloinnovationshq.com and attempt to resolve the dispute informally for at least 30 days. Most disputes can be resolved without formal proceedings.

Mandatory Binding Individual Arbitration:

If the dispute is not resolved informally within 30 days, either party may initiate binding arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules. The arbitration will be conducted in English.

CLASS ACTION WAIVER:

YOU AND SOLO INNOVATIONS AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION OR PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CLASS OR REPRESENTATIVE PROCEEDING.

Small Claims Exception:

Either party may bring an individual action in small claims court in King County, Washington (or in the county where you reside, if the claim qualifies) as an alternative to arbitration.

Statute of Limitations:

Nothing in this section shortens or extends any applicable statute of limitations for bringing a claim.

Arbitration Fees:

Solo Innovations will pay all AAA filing fees and arbitrator costs for claims where the amount in dispute is less than $10,000 USD. For claims exceeding $10,000 USD, fees will be allocated in accordance with AAA Consumer Arbitration Rules.

EU/EEA Carve-Out:

If you are a consumer in the European Union or European Economic Area, the mandatory arbitration provision and class action waiver in this section DO NOT APPLY to you. You retain the right to bring claims in the courts of your country of residence under applicable EU consumer protection law, including under the EU Alternative Dispute Resolution Directive and the EU Online Dispute Resolution Regulation.

30-Day Opt-Out:

You may opt out of the arbitration and class action waiver provisions by sending written notice to legal@soloinnovationshq.com within 30 days of first accepting these Terms. Your notice must include your name, account email address, and a clear statement that you wish to opt out of arbitration. If you opt out, you may pursue claims in court as otherwise permitted by law, but all other provisions of these Terms remain in effect.

21. Governing Law

For users in the United States:

These Terms are governed by and construed in accordance with the laws of the State of Washington, USA, without regard to its conflict of law principles. Any disputes not subject to arbitration shall be resolved exclusively in the state or federal courts located in King County, Washington.

For users in the European Union and European Economic Area:

If you are a consumer in the EU/EEA, you will benefit from any mandatory provisions of the consumer protection law in your country of residence. Nothing in these Terms affects your right to rely on such mandatory provisions. Any dispute shall be subject to the jurisdiction of the courts in your country of habitual residence.

22. Force Majeure

Solo Innovations shall not be liable for any delay or failure to perform its obligations under these Terms caused by events beyond its reasonable control, including but not limited to:

During a force majeure event, Solo Innovations’ affected obligations are suspended for the duration of the event. We will make reasonable efforts to notify affected users and resume normal operations as soon as practicable.

23. Severability and General Terms

Severability:

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect.

Entire Agreement:

These Terms, together with the Privacy Policy and Consumer Health Data Privacy Policy, constitute the entire agreement between you and Solo Innovations regarding your use of the App, and supersede all prior agreements, understandings, and communications, whether written or oral.

Waiver:

The failure of Solo Innovations to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Solo Innovations.

Assignment:

Solo Innovations may assign or transfer these Terms and its rights and obligations hereunder, in whole or in part, without your prior consent, including in connection with a merger, acquisition, reorganization, or sale of assets. You may not assign or transfer these Terms or any rights or obligations hereunder without Solo Innovations’ prior written consent.

No Third-Party Beneficiaries:

These Terms do not create any third-party beneficiary rights, except as expressly provided in Section 26 (Apple and Google as third-party beneficiaries to the extent required by their platform terms).

24. Changes to Terms

Solo Innovations may update these Terms from time to time.

Material Changes:

For material changes to these Terms (including changes to dispute resolution, liability limitations, or pricing), we will provide at least 30 days’ notice before the changes take effect. Notice will be provided via:

Non-Material Changes:

Non-material changes (such as clarifications, formatting updates, or corrections) may be made without advance notice. The “Last updated” date at the top of this page will be revised with each update.

Acceptance:

Your continued use of Solo Fitness after the effective date of any changes constitutes your acceptance of the updated Terms. If you disagree with any changes, you should discontinue use of the App and delete your account before the changes take effect.

25. Contact Information

If you have questions, concerns, or requests regarding these Terms, please contact us through the appropriate channel:

Solo Innovations LLC Seattle, WA, USA

26. Platform-Specific Terms

The following terms are required by Apple and Google for applications distributed through their respective app stores.

Apple App Store (Required Boilerplate):

Google Play Store (Required Boilerplate):